Shipping & Returns Policy
Welcome to our Shipping & Returns portal! We craft and cut every order with care in our studio. Please review our fulfillment timelines, shipping details, and policy guidelines below.
Order Processing & Turnaround Times
Because we offer both ready-to-ship goods and made-to-order custom items, processing times vary by product category:
- In-Stock Woven Cottons: Processed and shipped within 1–3 business days.
- Standard Knits (Pre-Cut 1-Yard Pieces): Processed and shipped within 1–3 business days.
- Continuous Yardage Knit Orders: Requires special custom cutting from our studio/warehouse and ships in 7–9 business days.
- Custom Printed Fabrics: Custom printed to order and ships in 7–10 business days.
- Handmade Apparel & Custom Bible Covers: Lovingly handcrafted in our studio and ships in 5–7 business days (up to 10 business days during peak holiday seasons).
Peak Season Note: During major sales, holidays, or fabric drops, processing times may extend by 2–3 business days. You will receive a tracking link via email as soon as your shipping label is generated!
Shipping Rates & Carrier Info
- Standard Ground Shipping: Calculated at checkout based on package weight and destination (USPS / UPS).
- Continuous Cut Shipping: Combined orders with continuous knit cuts ship together once continuous cutting is complete.
- Tracking Your Package: Every order receives an automated email with a live tracking number as soon as it leaves our facility.
Returns, Exchanges & Cancellations
Damaged, Lost, or Missing Packages
If your package is marked as delivered but missing, please check with neighbors or your local carrier post office branch first. If damaged in transit, reach out to us at hello@blushandbloom.com with photos of the damaged packaging so we can file a carrier claim.